Privacy Policy - Load Hawk

1. Introduction

Welcome to Load Hawk . Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, request quotes, or rent dumpsters from us in Springfield, Greene County, and surrounding areas.

By using our website (dumpstersrentalspringfield.com) or any of our services, you agree to the practices described in this policy. We encourage you to read thi s page carefully to understand what data we collect and how we handle it responsibly.

2. Information We Collect

We collect both personal and non -personal information to help us provide the best possible experience for our customers.

Personal Information may include:

Your name
Phone number
Email address
Physical address
Project details (e.g., dumpster size, delivery location, duration)

This information is collected when you:

Fill out our online contact or quote form
Call, email, or message us directly
Request service or create an invoice

Non -Personal Information may include:

Browser type and version
Device type and operating system
IP address and geographic region
Referring website or search query
Pages viewed and time spent on our website

This data helps us understand website performance and customer interest so we can improve content and service.

3. How We Use Your Information

Load Hawk uses collected information to provide and improve our services. We may use your data to:

Process quotes and schedule dumpster deliveries
Respond to questions or service requests
Improve website performance and content
Send service -related updates or confirmation messages
Communicate about promotions, offers, or service updates (only if you’ve opted in)
Maintain internal records for customer service and legal compliance

We do not sell, rent, or trade your personal data to third parties ever.

4. Data Protection and Security

We take data protection seriously. Load Hawk uses industry -standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website is secured using SSL encryption , and our internal systems are password -protected and accessible only to authorized personnel.

While no online transmission is 100% secure, we continuously monitor and update our systems to minimize risks.

5. Cookies and Tracking Technologies

Our website may use cookies small files stored on your device to enhance browsing and improve site functionality.

Cookies help us remember preferences like form inputs, location settings, and browsing behavior, so your next visit is smoother.

You can disable cookies anytime in your browser settings, but some website features may not work properly without them.

We may also use Google Analytics or similar tools to track anonymous user activity for website improvement and marketing optimization. These tools do not collect personally identifiable information.

6. Sharing Information with Third Parties

We only share personal data with trusted third parties when necessary to complete your transaction

or improve our service, such as:

Payment processors (for secure credit card transactions)
Email and CRM providers (for customer communication)
Delivery partners or subcontractors (for scheduling logistics)

All partners are required to handle your information securely and comply with data protection standards. We may also disclose information if required by law or to protect our legal rights, property, or safety.

7. Data Retention

We keep customer records for as long as necessary to fulfill our service commitments, comply with legal obligations, or resolve disputes.

You can request that we delete your personal information from our systems at any time by contacting us directly (see Section 10).

8. Your Rights and Choices

As a customer, you have control over your data. You may:
Request a copy of your personal information we hold.
Ask us to correct, update, or delete inaccurate data.
Optout of marketing emails or text communications.
Withdraw consent for data processing (if applicable).

To exercise these rights, contact us using the details below. We’ll respond promptly, usually within 30 days.

9. Links to External Websites

Our website may include links to other local resources or business directories (e.g., the City of Springfield, Chamber of Commerce, or local landfills).

These websites operate independently, and we are not responsible for their privacy practices. We recommend reviewing their policies before sharing personal information.

10. Contacting Us

For questions or concerns about this Privacy Policy, please contact us:

Load Hawk

Springfield, MO, USA

+1 417 720 8150

privacy@dumpstersrentalspringfield.com

www.dumpstersrentalspringfield.com

We welcome your feedback and are committed to handling all privacy inquiries promptly and respectfully.

11. Policy Updates

We may update this Privacy Policy occasionally to reflect new regulations, technologies, or company practices. The latest version will always be available on our website.

By continuing to use our site after changes are posted, you agree to the updated policy terms.

12. Commitment to Transparency

At Load Hawk, we believe trust is built through transparency.

Our business runs on honesty whether it’s pricing, service, or data protection.

We collect only what we need, protect it carefully, and use it only to make your experience better. Your privacy isn’t just a checkbox; it’s part of how we do business.