Privacy Policy

Last updated 2026-10-09.

Information we collect

When you fill out a contact or quote form, call, email or message us, or request service, we may collect your name, phone number, email address, physical address and project details such as the dumpster size, delivery location and rental length. When you use the website we may also collect some information automatically — browser type and version, device type and operating system, IP address and general region, the referring website or search, and the pages you view and how long you spend on them. That helps us understand how the site is used so we can improve it.

How we use it

To process quotes and schedule dumpster deliveries; to respond to questions and service requests; to improve the website; to send service updates and confirmations; to tell you about promotions or offers only if you have opted in; and to keep the records we need for customer service and legal compliance. We do not sell, rent or trade your personal information to third parties.

Cookies, analytics and the quote widget

The site may use cookies to remember preferences such as form inputs, and analytics tools such as Google Tag Manager and Google Analytics to understand anonymous visitor activity and improve the site and our marketing. The quote and chat widget on the site is run by a third-party provider that passes what you type into it to us so we can call you back. You can disable cookies in your browser settings, although some features of the website may not work properly without them.

Sharing with third parties

We share personal information only when it is needed to complete your rental or run our service — with payment processors for secure card transactions, email and CRM providers for customer communication, and delivery partners or subcontractors for scheduling. They are required to handle your information securely. We may also disclose information if the law requires it or to protect our legal rights, property or safety.

Data retention

We keep customer records for as long as we need them to deliver the service, meet legal obligations or resolve disputes. You can ask us to delete your personal information at any time using the contact details below.

Security

We use industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. The website uses SSL encryption, and our internal systems are password-protected and open only to authorized people. No online transmission is completely secure, but we monitor and update our systems to keep the risk low.

Your choices

You can ask for a copy of the personal information we hold about you, ask us to correct, update or delete it, opt out of marketing emails or texts, and withdraw consent where that applies. Contact us using the details below; we usually respond within 30 days.

Links to other websites

Pages on this site link to other websites, including official resources such as the City of Springfield and other city governments, Greene, Christian, Webster and Polk counties, and the Missouri Department of Natural Resources. Those websites operate independently, and Load Hawk Dumpster Rental is not responsible for their privacy practices or content.

Changes

We may update this policy from time to time to reflect new rules, technology or practices. The latest version is always on this page, and continued use of the site after changes are posted means you accept the updated policy.

Contact us about this policy

Load Hawk Dumpster Rental, 660 S Glenstone Ave, Springfield, MO 65802 · (417) 720-8150 · privacy@dumpstersrentalspringfield.com